Privacy Policy

Effective Date: 02.04.2025

Company: Akhinora Ltd

1. Introduction

At SERPNow, operated by Akhinora Ltd ("we", "us", "our"), your privacy matters. This Privacy Policy explains how we collect, use, and safeguard your personal data when you use our rank tracking platform available at serpnow.com.

2. What We Collect

a. Account Information

Name and email address
Password (encrypted)
Optional billing details (for invoicing)

b. Tracking Project Data

Keywords and domain URLs you submit for tracking
Search engine preferences (e.g., country, device)

c. Usage & Technical Data

IP address, browser, and device type
Pages visited and interactions within the app
Cookie data for session handling and analytics

d. Payment Data

Payments are processed securely via Stripe. We do not store credit card numbers on our servers.

3. How We Use Your Information

Create and manage your SERPNow account
Track and report keyword rankings
Provide customer support
Improve product performance
Send transactional emails (e.g., reports, alerts)
Send marketing communications (with your consent)
Comply with legal and tax obligations

4. Third-Party Services

We may share data (only what’s necessary) with trusted third parties:

Stripe (payments)
Google Analytics & Google Ads (analytics and marketing)
Facebook Ads (advertising)
Third-party tools for email communications

All providers adhere to their own privacy policies and relevant data protection laws.

5. Cookies

We use cookies to:

Maintain session and login status
Measure usage and performance
Serve targeted ads (via Google and Facebook)

You can manage or disable cookies in your browser settings.

6. Data Location and Security

SERPNow is operated by Akhinora Ltd, registered in Estonia. We store data in secure cloud infrastructure and apply industry-standard encryption and access control practices.

7. Your Rights

Depending on your location, you may have the right to:

Access or correct your personal data
Request deletion of your account
Withdraw consent for marketing emails
File a complaint with a data protection authority

To exercise any of these rights, contact: info [at] serpnow [dot] com

8. Data Retention

We retain account and tracking data for as long as you use our service. You can delete your account at any time, and we will erase your personal data unless required for legal reasons.

9. Children's Privacy

SERPNow is not intended for users under the age of 13. We do not knowingly collect data from children.

10. Changes to This Policy

We may update this Privacy Policy occasionally. We’ll notify users of significant changes via email or dashboard notice.

11. Contact Us

If you have any questions or concerns:

info [at] serpnow [dot] com
Akhinora Ltd, Mannimae, Pudisoo, 74626, Estonia